Best Buy

CJ Martinez a month ago

Needed a tablet for college and Jason helped me right out! I chose the item I wanted & he came out a minute later with what I requested (Galaxy Tab S10 FE). Quick and reliable service from this store, will recommend as they have great deals in the valley when it comes to technology like this.

ROSIE OSUNA 2 months ago

I was pleasantly surprised with the kindness of the Best Buy guy that took the time to help me with my TV purchase, he made sure I was going to get exactly what I was looking for since I did mention that a different store delivered the wrong TV. Great service and knowledgeable. Thanks Best Buy guy 👍🏼👍🏼👍🏼

Kenneth Sisneros 4 months ago

Straight garbage! The managers of this store need to be all fired. There mismanagement of Pokemon drops is ridiculously stupid. They have had one cashier on a drop day. They have left people outside in a line, in the heat. They have absolutely fumbled the ball on this. How is it that other BestBuys can get this right and this store just has massive problems all the stinking time. Seriously one cashier? Store has been opened for two hours and they still can’t clear the line outside.

Dan Malbon Edited 3 months ago

Got a washer that flooded my house. Due to Best Buy creating a nightmare network of 3rd parties I had 4 separate companies involved telling me they can’t help because they don’t want to be liable. Best Buy is nearly impossible to get to do anything to help and passes the buck every chance they get. Disgusting how little they care post sale. Now after spending $2000 on a new washer and dryer I’m having to do laundry at a laundromat and half my house is under threat of mold. Buy from Costco, a company that actually care about its customers. I wish I did. Edit: Seems awfully unprofessional for the response to this to be sending a message via social media. Update: Customer service is now run through social media. It’s been a month and still not a single shred of progress. The Best Buy process is Groundhog Day levels of repetition, they keep wanting to hear what happened and figure out how to make it someone else’s problem. Again go with Costco or anyone else.

Michelle Pacheco Edited 8 months ago

Exceptional Service at Best Buy! I recently visited Best Buy to purchase my second Apple computer for my business, and I couldn't be happier with my experience! From the moment I walked in, I felt welcomed and supported. Brandon, one of the employees, went above and beyond to ensure I got exactly what I needed—a stunning gold Apple computer that perfectly suits my business needs. Brandon was incredibly attentive throughout the entire process, guiding me through financing approval and ordering everything online for me. His dedication to helping me find the perfect device for my year-end gift to myself was truly impressive. I also want to commend his manager, Alex, for providing such outstanding support. Together, they created an exceptional shopping experience that deserves a five-star rating! Thank you so much, Brandon and Alex, for your excellent service. I highly recommend visiting this Best Buy for all your tech needs; you will not be disappointed!